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Effective Date: December 8, 2024

Last Updated: December 8, 2024

About KDVLab

KDVLab is a software development company that creates innovative digital solutions and platforms.

This Privacy Policy describes how KDVLab (“we,” “us,” or “our”) collects, uses, and protects your information when you use our products and services.

Our Products

This policy applies to all KDVLab products and services, including:

  • Hootscope - Social media analytics and insights platform
  • Shutrlink - Photo sharing and image hosting platform
  • SmartDesk247 - Workplace and desk management solution
  • KDVWear - E-commerce platform for apparel and merchandise

Information We Collect

Information You Provide

  • Account registration details (name, email, username)
  • Profile information
  • Payment and billing information (processed securely through third-party payment processors)
  • Communications with our support team

Information Collected Automatically

  • Usage data and analytics
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies
  • Log data (access times, pages viewed, features used)

Product-Specific Data Collection

Each of our products collects specific data necessary to provide their services:

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send confirmations
  • Send service updates and administrative messages
  • Respond to customer support requests
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service Providers

Third-party vendors who help us operate our services (hosting, analytics, payment processing)

Social Media Platforms

When you connect accounts through our services (Hootscope)

Legal Requirements

When required by law or to protect our rights

Business Transfers

In connection with mergers, acquisitions, or asset sales

Third-Party Services

Our products integrate with third-party services including:

  • Social media platforms (LinkedIn, Twitter, Instagram, Facebook)
  • Payment processors (Stripe, PayPal)
  • Analytics providers (Google Analytics)
  • Cloud hosting services

These services have their own privacy policies governing their use of your information.

Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Restricted access to personal information

However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your account and associated data at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at support@kdvlab.com

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Provide personalized content
  • Improve our services

You can control cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for material changes

Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

This privacy policy was last updated on December 8, 2024. Please review this policy periodically for any changes.